KKIA Kuchai (Klinik Kesihatan Ibu dan Anak)

These are my experience and opinion of KKIA Kuchai which serves Sri Petaling and Bukit Jalil:-

The contact number for KKIA Kuchai is 03-79801178. The number listed in the website is wrong.

1) the clinic is NOT on the ground floor. You press for your number on the ground floor but you will need to go one floor up to wait for your turn.

2) be there early because it covers a wide area therefore there's a crowd by 10am. I arrived at 8:06am and got number 35.

3) for new cases, it's best to go on Wednesdays as the nurse takes blood every Wednesday. Also note that they handle new cases from 8am to 10am only.

UPDATE:-
They handle new cases on Tuesday and Wednesday but they require you to make an appointment through phone before going.

4) the best time to go is when you are 12 to 13 weeks into your pregnancy.

5) as with all government clinics, expect to wait. Then again even with good private gynae, the wait is the same.

6) do not be alarmed if the numbers being called jumped from 20 to 50. This is because in this clinic, every patient is automatically assigned a nurse. This will be the same nurse that will attend to you from Day 1 until you deliver (unless she is on leave that day).

So the numbering progresses according to that particular nurse's list of patients and the tests (blood, urine, blood pressure etc) which the patients have to take.

7) the clinic is very organized with rooms assigned for taking blood, checking heart beat, opening account and explaining the do's and don't of pregnancy (but I personally think that by filling in your highest education in the pink book, the nurse know the level of information they need to impart).

Anyhow many important information can be found from the pink book itself.

8) lastly, there are a lot of foreign nationals moms to be there.. possibly from the influx of foreign workers in Kuala Lumpur, thus adding to the crowd but all the nurses are very patient even when they have to write the same information twice (once in your pink book and then another time in the clinic's pink book which they keep as a record).

9) there is NO ultrascan machine in KKIA Kuchai :(
That is why you are requested to bring your own ultrascan printout at the time of registration.

Not many KKIA have the machine but I know KKIA Puchong has one.

So basically in this KKIA the nurse will feel for the baby with their bare hands and use the doppler to listen for the heart beat.

I commented to the nurse on this and she recommends that I write to Kementerian Kesihatan to complain, which I did.

The Kementerian was very efficient in replying through an acknowledgment email and a phone call follow by an official reply:-

Basically they are saying that since March 2013 they have requested for the machines but reiterates that for every acquisition by the government will take time and there's a process which they have to follow.

So let's see if my baby will enjoy this machine and if not, I hope other moms to be will not have to wait too long for this one important piece of equipment.

UPDATE @ 4 December 2014:
Yahoo!! KKIA Kuchai just received their spanking new ultrasound machine last week!! Yeah.. but it's not up and running yet as the doctors need to go for training first on how to use it.

Still it's great news! :D