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Wednesday, October 28, 2015

Are Citibank credit cards good? Or other local Malaysian cards better?


If you are looking for a credit card with high instant cash rebates, look no further than Ambank credit cards.


Because for every RM1 spent, you will earn 1 points and every 30,000 points can be converted to RM150 cash rebates. For easy calculation, take 30,000 x 0.5% = RM150.

This I believe is the best there is in the current market.

My Citibank Platinum card used to offer the same cash rebate but this was amended sometime in March 2015.

So now for Citibank cash rebate, you will need to have 80,000 points to get back RM200!! Meaning 80,000 x 0.25% = RM200.

This is a very significant difference because with the same points at Ambank I can get back RM400, which is double!

FOR FURTHER READING

I highlighted my grievance to Citibank on the unfairness of this amendment and sad to say, my loyalty to the Citibank is completely ignored.




In fact the latest reply from Citibank's customer service Mr Panglima Jagumba, which came after a few reminders was such an insult to my intelligence!

I quote him, "Even though vouchers redemption requires higher points than last year, we are still competitive compared to other banks".

Well, let's do a COMPARISON then on voucher redemption since Citibank is already the undisputed loser in the cash rebate department.


The above is a screenshot of latest Ambank's latest voucher redemption or you can click AmBonusECatalogue.pdf



And this is what Citibank is offering to their platinum cardholders.

Just comparing PARKSON RM100 vouchers, it's a no brainer that Citibank is ripping off its platinum cardholders.

Ambank 22,280 points
Citibank 42,900 points

So Mr Panglima Jagumba, may I ask in what way is Citibank COMPETITIVE..??

my brain hurts cos it's been ripped off by Citibank
So IN CONCLUSION, I have stopped using my Citi card and exclusively using my Ambank card to earn points faster.


13 comments:

  1. Hello Boss, wondering if AmBank still offers any redemption for cash rebate? This does not seem to appear on AmBank's redemption catalogue anymore. Thank you!

    ReplyDelete
    Replies
    1. You are right. I can't seem to be able to find the rebate.. plus now you need more points for RM50 shopping vouchers (13,000points).

      Let me give them a call to confirm.

      Delete
    2. I gave Ambank a call. The rebate is still available - just not listed in their brochure.

      Delete
    3. This comment has been removed by the author.

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